Client  Services  

   
    
   Vocational Services for Individuals:

Who is eligible

Consultation on the job: accommodation help

What to expect

Job placement

Testing/Vocational Assessment

Home based work

Vocational counseling

Part Time work

 Job seeking skills/Job club 

Job tryout/community based assessments

 

  Who is eligible for vocational services

NVSU provides primarily no cost vocational rehabilitation services to persons with  neurological conditions.  The majority of the people who seek services through our program have conditions such as epilepsy, traumatic brain injury, stroke and multiple sclerosis.  Persons with other neurological concerns such as an aneurysm,  ADHD, or other form of brain impairment may also apply for services. We do not charge clients for our services.  We may refer clients to the Division of Vocational Rehabilitation (DVR) in order to attempt to obtain financial coverage for services not provided by our program.

   What to Expect

People at many career stages contact our program.  Some are well along in their career but are having trouble on the job and are seeking advice about new opportunities in their chosen occupation.  Other people are unsure about what occupation they should follow, or have no recent work history.  After an applicant is accepted as a participant in our program, one of our counselors is assigned to work with them.  The first thing that we do is to schedule several appointments so that we can get a good understanding of what the person needs from us.  For each person we work with, we try to develop a formal plan of action in which we and our client agree on such issues as

what is the job goal?

what types of services are needed?

how long it should take to reach a final (or short term) goal?

Developing a vocational plan involves talking with the person about career goals, interests, and past experiences or skills.  It may also involve:

vocational interests and assessment

work values clarification

abilities assessment or academic evaluation

personality assessment

clarifying functional abilities

job tryouts.

We take into account a person's interests, abilities, job needs or values, occupational goals, and how quickly he or she wants to go to work.  Sometimes a vocational plan involves seeking employment with the skills and abilities the person already has.  Sometimes it may involve short-term training and longer training or educational efforts. In order to help fund these activities, we also refer our clients to the Washington state Division of Vocational Rehabilitation (DVR). Once a job goal is established, and the plan is agreed upon, other vocational services can be pursued.

 What about people who cannot to work full-time?

Not everyone with whom we work can be employed full-time.  Many persons with significant neurological conditions cannot risk losing retirement or disability pensions if they work on a full-time basis.  A recipient of Social Security Disability Income (SSDI) can earn $900 per month as of January 2007.  We are happy to work with people to develop part-time or casual employment as well as full-time employment.  We help people coordinate wages so that they can supplement subsidy or retirement benefits without jeopardizing  them.

Vocational Services Available

  Vocational counseling involves using test results, medical information, and other relevant information about a person in order to help them identify, obtain, and maintain appropriate employment. Our staff works with people to help clarify job ideas, and to strategize on how to obtain appropriate employment.  Vocational counseling can also be useful for people who currently hold jobs but are dissatisfied with their employment, or are having trouble with assigned job duties. Program participants may also be referred for informational interviews and contacts with established community employers.

   Vocational assessment, interest and values evaluation does not necessarily tell what kinds of jobs a person will be good at, but rather what types of jobs best fit their lifestyle, personalities, and interests.  Vocational aptitude testing and abilities testing are also available through our program.  Unlike interest testing, vocational aptitude and abilities testing can be useful in suggesting which kinds of jobs a person may be able to perform more adequately.

Because many people who come to our program have experienced brain injury, we also help people to obtain neuropsychological testing.  Neuropsychological tests are non medical tests which measure important areas of brain functioning, such as memory, problem solving, "multi tasking", intellectual functioning, and other areas of brain functioning important to employment.  Neuropsychological testing, vocational interest testing, and aptitude and abilities testing are all helpful in vocational planning.

Job site accommodation consultation is provided for both clients or employers who need assistance in determining whether a procedural change, work site modification, or assistive equipment would result in a client with a neurological condition being able to do the essential functions of the job.

Job seeking skills can be developed and improved through twice weekly Job Club, a group oriented vocational activity which helps prepare people for employment interviews and aids them in the job search process.  Activities in Job Club include lectures on resume building, interview techniques, efficient strategies for finding appropriate employment, etc..  Periodically, we invite local employers to address Job Club members on up-to-date vocational topics.  Other activities in Job Club may include practice interviews on video, presentations on how to disclose medical conditions to employers, legal rights of job applicants with medical concerns, The Americans with Disabilities Act (ADA), job search organization, developing your own approach to a job search. Job Club also serves as a morale builder and motivator.  Looking for employment on your own can be discouraging.  Because everyone in Job Club is actively involved in the job seeking process, it tends to provide people with a feeling of group support.  Clients of our program frequently report that Job Club is one of the most useful services they receive from us.  Because Job Club is geared toward finding employment as quickly as possible, all Job Club members must have met with one of our counselors and have decided on a specific vocational goal.

Other services to develop job seeking skills include help using our program's computers in order to identify open jobs through the Internet web sites, using program equipment to develop and store resumes and cover letters, and help with conducting mass mailing campaigns to employers.  This last strategy involves identifying a large number of potential employers, and "advertising" oneself by sending resumes and cover letters to them.   As part of our interview training program, we videotaped practice job interviews so that job applicants can see for themselves how they present in an interview situation.   Effective employment resumes and good cover letters are more and more important in the modern job market.   We have more than thirty years' experience helping people develop clear, concise employment resumes and cover letters.  We also help our clients fill out job applications, and give advice on how to best respond to issues such as a lack of recent employment history, medical conditions, functional limitations, and other concerns that they may have.

  Job Development is the process of finding employment.  Job development may involve traditional means such as looking through want ads or reviewing the job openings which employers mail to our job bank.  It can also involve using our program's computers to search for employment on the Web.  Job development also can involve more active activities, such as calling employers on the telephone for interviews, or participating in informational interviews with employers in order to develop new contacts.  One powerful and active job development strategy involves targeted mailings of resumes with cover letters to selected employers.  This generally involves selecting 25 or more possible employers, developing an appropriate cover letter, and mailing a resume to them.  Our program helps coordinate this activity, and provides free mailing services.

  Home Based Work may be the best option for people who have medical conditions which make it very difficult to commute. While home-based employment or "telecommuting" may be a major employment pattern in the future, home-based jobs today are frequently difficult to find.  Many of the home-based jobs that do exist in the market are given to persons who have first worked successfully in office situations, and then "graduated" to telecommuting jobs.  Nevertheless, we do attempt to help people find home-based employment.  To date, most of these situations are computer/telephone related jobs which involve contacting companies in order to do market research.  They typically paid a minimum wage between $12 and $13 an hour, and generally offer between 10 and 25 hours employment per week.  People generally see these jobs as useful for supplementing SSI/DI or other stipends.

  Job placement is available to persons with a specific job goal through our program.  We tailor our program to individual peoples' needs. For instance, some people who come to us already have jobs, but need some type of assistance in keeping a job.  Sometimes this involves helping an employer develop accommodations for specific problems people have (such as making sure people with seizure conditions don't have to work rotating shifts, or helping people who have memory concerns organize work schedules).  Some people only want to work part-time, so they can keep Social Security benefits or disability payments.  When appropriate, we help people plan work budgets so that they can participate in part-time employment without jeopardizing their main source of income. When you see a counselor at our program, be sure to tell that person if you have any special needs which might require other vocational services than those listed here.  As with all our services, job placement services is free to all clients, and is either funded through available grant monies, or in cooperation with the state rehabilitation agency.

  Job tryout/community based assessments are geared to establishing a client's functional abilities, work behaviors and interpersonal skills. They are tailored to the specific interests of the client, with twice monthly evaluation. These tryouts are generally non-paid and involve approximately 12 weeks of exploration, assessment and skill training.  An emphasis is on establishing these in the private sector, giving the 1993 US Department of Labor Waiver for "tryouts" for people with disabilities. If during the tryout, the potential employer is not able to cover industrial insurance, our supporting non-profit board, NVS, will fund the L&I industrial insurance for NVSU clients.